What is the cutoff for delivery before Christmas?
To ensure delivery arrives before Christmas orders must be placed before 12pm on 18th Dec. We send via Express post so you will receive it as quickly as possible however there can sometimes be delays that are out of our control so please use these recommendations as a guide only and the earlier you place your order the better 🙂
Unfortunately at the moment we cannot guarantee international deliveries will arrive in time for Christmas now however we will try our best. Why not give them a Gift E-voucher instead?
What is your return policy for Christmas?
Enjoy hassle free gift shopping with our extended 60-day returns and exchanges. If the items aren’t quite right we offer a full refund or exchange (subject to availability) for goods purchased if returned within 60 days. Items marked down on our sale page will be issued a store credit that won’t expire or exchange (full priced items purchased with a discount code are applicable for refunds). Please send an email to us on firstname.lastname@example.org if you need to return items.
After confirmation of your order a gorgeous personalized Gift E-Voucher will be emailed shortly after to either yourself or the lucky lady. If you would like to have this emailed directly to the recipient please fill in the details in the checkout and add your personal message. If you would like to add a personal message but still have it emailed to yourself to gift it just enter your email in the recipient address field and add your personal message.
Gift E-Vouchers are emailed as a PDF attachment and easily printable should you like to give it in person.
As our special treat our Gift Vouchers have no expiry date!