We are still open for business – Shop online 24/7
We hope that you are all doing ok and staying safe and healthy.
We know it’s an unsettling time for everyone at the moment and we just wanted to let you know we are still ‘open’ for business at RF HQ for the moment. Being an online only business we are super lucky most of our crew are able to work from home, so it’s just Simon & Caitlin (our founders) on deck at HQ at the moment packing your orders and everyone else is working from home.
Most of the workplace measures that have been put into place now we actually already adhere to here at HQ – cleaning all workstations & equipment daily, social distancing, hand sanitising and only entering if in good health but face masks are now being worn and we have ceased public access to our warehouse for exchanges/returns etc.
We are keeping up to date with all the updates from the Australian Government and ensuring we comply and help keep everyone safe. We will continue to remain ‘Open’ for as long as is safe and recommended to do so and while Australia Post is still operating.
All online orders are dispatched via Australia post and with ‘No signature required’ so minimal to no contact will be necessary upon delivery at your premises. We are practising good social distancing techniques with our regular courier drivers, wearing masks and are also taking extra care in personal sanitisation in our warehouse to ensure your goods are dispatched in the safest way possible.
Currently there are no delays from our warehouse or Australia Post in Australia & New Zealand.
Other overseas destinations may be experiencing restrictions or delays on postage in your country, please contact us by emailing firstname.lastname@example.org if you would like to discuss before placing your order.
We already try to be pretty flexible with exchanges/returns to ensure its super easy to shop online with us but during this time if you are unable to get to a post office or send your items back to us in a timely manner we can extend our usual returns period to help accommodate your needs as much as possible.
If you are in need of a bit of motivation and inspiration whilst working from home etc head on over and join our private Facebook Group HERE. Everyone is regularly posting their workouts and what they are up to in their RF Gear so head on over and get involved!
We are all in this together guys and we will make it through this tough time.
Please be kind to others, look after yourself, loved ones and the greater community.
❤ The RF Team xx