PRE-CHRISTMAS DELIVERY CUTOFF FOR AUSTRALIA IS 12PM THURSDAY 20TH DEC, 2018 AEDT. Orders completed after this time will be dispatched after Christmas.
EXTENDED CHRISTMAS RETURNS UNTIL END OF JANUARY
If your order is super urgent please let us know and we will endeavour to get it to you as soon as we can!
Shipping in Australia
We offer FREE Express shipping in Australia over $50, Smaller value orders are charged at a $10 flat fee. Your order will be dispatched from Sydney Metro within 24-48 hours excluding weekends and public holidays. You will receive an email when your order has been shipped, along with tracking information so you can track your parcel. All orders are sent via Express Post which may take up to 1-3 days for delivery, depending on your location within Australia.
Australia Post will deliver straight to your door. If the delivery driver deems it safe they will try to leave your package at the delivery address in a safe spot. Please let us know in the order comments if there are any special delivery instructions to assist the driver in delivering your package safely eg. please leave at front door behind pot plant. However if un-deliverable, a calling card will be placed in your letter box or at your front door to notify you that your parcel is ready to collect at your nearest post office. If possible, have your order delivered to a work address or somewhere that someone will be available to accept.
We offer FREE standard International shipping as follows:
New Zealand – Free standard shipping when you spend over $75. Smaller value orders are charged at a $10 flat fee.
Other international countries – Free standard shipping when you spend over $150. Smaller value orders are charged at a $20 flat fee.
All International orders are processed in AUD
Delivery time frame is approx 7-14 business days from dispatch, however some destinations may take longer. You will receive an email when your order has been shipped with tracking information.
If you need your item urgently we can arrange Express International delivery – please contact us
Please keep in mind that packages may be subject to delays and additional taxes and duties at the port of entry of various international countries outside of Australia. Any extra charges will be the responsibility of the customer. RunFaster does not take responsibility for any delays or additional charges out of our control. Please contact your local customs office for further information regarding taxes and duties
Please note: Please ensure you have correctly entered your delivery address to avoid it being returned to us as un-deliverable. Further shipping costs will be incurred to have the package resent to you.